Contact Us
Have a question about one of our reviews, spotted something that needs a closer look, or want to flag a change at one of the sweepstakes casinos we cover? This page explains how to reach choochcutz.com and what we can and can't help with.
What we can help with
Social Casinos is an independent research and comparison site covering sweepstakes and social casinos in the US. We're happy to hear from readers about:
- Corrections to eligible-state lists, redemption thresholds, or bonus terms we've published
- Suggestions for platforms you'd like us to research and review
- Feedback on how we've explained the Gold Coins and Sweepstakes Coins model, or on anything that reads unclear
- General questions about how sweepstakes casinos work as a category
- Press or partnership enquiries related to our editorial coverage
What we can't help with
We don't operate any of the platforms listed on this site, so we're not able to assist with account access, deposits, withdrawals, identity verification, or prize redemptions. Those requests need to go directly to the operator in question — every platform we cover has its own support channel, usually reachable from inside the account dashboard or the operator's own site. We also can't offer legal or tax advice: if you have questions about whether a platform is available where you live, or how a redeemed prize might affect your taxes, that's worth checking with the operator's terms or a qualified professional rather than a comparison site.
Before you write in
A few common questions are already answered elsewhere on the site and might save you a wait:
- For how we approach responsible play and setting limits, see our Responsible Gambling page
- For the terms that govern use of this site, see our Terms and Conditions
- For more on who we are and how we research the platforms we list, see About Us
How we handle enquiries
We read every message that comes in, but we're a small editorial team, so response times can vary depending on volume. To help us get back to you faster:
- Say which page or platform your message relates to, with a link if you have one
- Include the state you're writing from if your question is about availability, since eligibility rules differ across the US and change over time
- Keep account-specific details (like ID documents or payment information) out of any message to us — send those only to the operator directly, through their official verification process
A note on commercial relationships
choochcutz.com may earn a commission when readers sign up with a platform through our links. That doesn't change what we tell you: commission never buys a better ranking or a more favourable write-up, and we still note the limitations of every platform we cover, including the highest-rated ones. If you think a review has understated a drawback or overstated an offer, that's exactly the kind of feedback we want to hear.
Getting in touch
Use the contact details or form provided elsewhere on this site to send us a message. If you're reporting an issue with a specific platform's account, payments, or verification process, please contact that operator's own support team first — we're not able to intervene in individual account matters, but we do want to know if a pattern of reader complaints suggests something worth revisiting in a review.